Contact

Contact form

FAQ

DOES PRIMA SHIP INTERNATIONALLY?


Currently, PRIMA OFFICIAL is proud to serve our South African community exclusively. We are working diligently to expand our reach in the future, but for now, we only offer shipping within South Africa to ensure the best possible service for our local customers. Thank you for your understanding!

HOW LONG DOES IT TAKE TO SHIP


We're working hard to get your PRIMA OFFICIAL gear to you! Please allow 3 to 7 business days for your order to arrive after it has been processed. We appreciate your patience as you await your new active streetwear.

CAN I EXCHANGE MY PRODUCT


At PRIMA OFFICIAL, we take pride in the quality of our garments. As such, we do not accept returns or exchanges. We are confident you'll love your purchase, but please ensure you've selected the correct size and style before completing your order.

PAYMENTS

At PRIMA OFFICIAL, your security is our top priority. We utilize industry-leading encryption technology to ensure that your payment information is protected during every transaction. Your credit card details and personal data are securely transmitted and processed by trusted payment gateways, giving you peace of mind with every purchase. Shop confidently knowing your information is safe with us.